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Self-service kiosks for retail

Our company offers:
A complete hardware-software solution including a self-service kiosk and a specialized software
A supply of specialized software for the customer’s existing equipment, with possibility of adaptation and customization, as well as software development from scratch
Key benefits for retail and self-service checkout
Increase speed
and quality of service
Reduce staff costs
Usе kiosks
as advertising panels
Usе kiosks for marketing functions
- dispense discount coupons
A connecting link between
offline and online commerce
A first step towards the stores without shop assistants
Business goal
Automation of commercial points of various scales with the use of self-service kiosks can significantly reduce overall costs, provide a faster and better service and variability in product selection and payment in accordance with the modern requirements of customers.
Self-service kiosks solve a wide range of tasks for retail:
1
Modern technologies implementation and e-commerce options
2
A full automation of purchasing products in retail chains
3
An increase of customer flow and quality of customer experience
4
An increase of customer loyalty, coverage of a wider and more targeted consumer group
5
The implementation of the client's personal account system for replenishment, payments for goods, a transfer of cash change, bonuses accumulation
6
Acceptance of cash and bank cards
7
A decrease in personnel costs, turnover, a training dependency, tax costs
8
The reduction of space for cash desks, a compact equipment
9
A statistics collection about a demand for goods
10
Advertising banners and videos are shown in the interface, at the second monitor
Standard application scenarios
An internet payment
for previously placed order
Process description:
A self-service kiosk allows to identify the order placed at the store website by its number, a phone number or other ID, make payments in cash or by a bank card, take receipt and pick up goods at store
An interface example:
Make an order via a kiosk interface
and payment
Process description:
A customer chooses required set of products through an interactive menu of a self-service kiosk, adds it to a shopping cart, pays for it by any payment method, takes a receipt and picks up goods at the store
An interface example:
Goods barcode generation
by staff and payment
Process description:
A self-service kiosk can be equipped with a barcode scanner, a webcam for scanning various types of barcodes. A customer chooses goods in the sales area, then they are scanned by the staff at the exit, a customer gets a barcode, takes it to the self-service kiosk, pays for goods and leaves the sales area using a dispensed receipt
An interface example:
A self-service checkout
and payment
Process description:
Customers can create a shopping cart of goods on their own in the sales area, come to the self-service kiosk, scan all items, pay and leave the shop with a receipt
An interface example:
Main
features
An independent creation of a shopping cart by a customer via the interactive interface
A scanning of QR codes and barcodes of goods in the sales area via the kiosk
It is possible to pay quickly for goods via the kiosk and get them by a receipt
A use of a discount system - cards, coupons and other loyalty programs
It is possible to integrate with online sales channels of the retail chain
Application areas
A self-service kiosk is easily adaptable to all types of commerce:
1
Consumer electronics, household appliances stores
2
Convenience stores (drogerie)
3
Sporting goods stores
4
Shops of hardware, finishing materials and equipment
5
Goods for home and garden (DIY‑shops)
6
Pharmacies
7
Beauty and makeup stores
8
Clothing, shoes stores (boutiques)
9
Auto services, auto part stores
10
Any other outlets
Technical monitoring
system
System includes technical monitoring module and an emergency alert module. A customer can monitor a kiosk's current status in real time, receive notifications about technical problems via SMS/E-mail/Telegram and promptly respond to it.
Update system
A built-in update system allows to quickly make any changes at software and upload it to the kiosks according to the planned schedule.
Software acquisition
Taking into account the scale of automation, size of the business and ultimate goal of the solution, it is possible:
To purchase software license
To use cloud software monthly or by an annual subscription
Due to the various acquisition options for Pay-logic software, our solution is suitable not only for medium-sized retail outlets and large retail chains, but also for small private shops of any size.
Refinements
and customization
A transfer of the change to a mobile phone account at self-service kiosks
A face-analytics
(face recognition) technology is used to determine the client`s gender, age, target group to offer him products and discounts on certain goods/services
A voice control, a combination of a self-service kiosk with an interactive display
The complex can be adapted to any specific business requirements, including payment scenarios, as well
A self-service kiosk can be combined with a vending machine to sell snacks, coffee or dispense these items as a bonus for the payment or instead of the change
Adaptation to a new currency and language, including the creation of multilingual interfaces
Any software modifications are possible at the customer’s request!
New features
for retail

In addition to the possibility of payment, our company can offer introduction of automated parcel lockers and storage lockers. Our company`s complete solution makes following processes possible for a retailer:

  • A payment and a self pick-up of the order at automated parcel lockers by the client himself
    (no need for staff members to dispense or deliver goods)
  • Getting new customers - people who value their time

A customer remotely creates and pays for the order, an employee collects the shopping cart, places it in the food locker or the storage locker. A customer picks up the order at any convenient time, without going to the sales area and wasting time searching for goods and making payments at the checkout.

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